Privacy Policy

This privacy notice for Seven Suite CIC (doing business as Micro Immersive) ("we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at microimmersive.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

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Summary of Key Points

This summary provides key points from our privacy notice. You can find out more detail on any of these topics by clicking the linked heading, or by using the table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

1. What Information Do We Collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. It may include:

• Names
• Phone numbers
• Email addresses

Sensitive information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Notice.

The information we collect includes:

• Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services, recorded in log files. This may include your IP address, device information, browser type and settings, and information about your activity in the Services (such as date/time stamps, pages and files viewed, searches, and other actions), device event information (such as system activity and error reports), and hardware settings.
• Device data. Information about the computer, phone, tablet, or other device you use to access the Services — such as IP address, device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location data. Information about your device's location, which can be precise or imprecise. We may use GPS and other technologies to collect geolocation data based on your IP address. You can opt out by refusing access to this information or disabling your device's Location setting — though this may affect your ability to use certain aspects of the Services.

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries / offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
• To keep users informed about services or events they attend. [Add specific detail here — this line was left as a placeholder in the source document; see note below.]

3. What Legal Bases Do We Rely On to Process Your Information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law — like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. These include:

• Consent. We may process your information if you have given us permission (consent) to use it for a specific purpose. You can withdraw your consent at any time — see Withdrawing your consent.
• Performance of a contract. We may process your personal information when necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legal obligations. We may process your information where necessary for compliance with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation.
• Vital interests. We may process your information where necessary to protect your vital interests or those of a third party, such as situations involving potential threats to the safety of any person.

4. When and With Whom Do We Share Your Personal Information?

In short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties designed to safeguard your personal information: they cannot use it beyond our instructions, cannot share it with any other organisation, and commit to protecting and retaining it only for the period we instruct. The categories of third parties we may share personal information with are:

• Data analytics services

We may also need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
• When we use Google Analytics. We may share your information with Google Analytics to track and analyse use of the Services. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. For more on Google's privacy practices, see the Google Privacy & Terms page.
• Affiliates. We may share your information with our affiliates, in which case we will require them to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies under our common control.

5. Do We Use Cookies and Other Tracking Technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific detail on how we use these technologies, and how you can refuse certain cookies, is set out in our Cookie Notice.

6. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or — if this isn't possible, for example because it's stored in backup archives — we will securely store it and isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that hackers, cybercriminals, or other unauthorised third parties will never defeat our security. Transmission of personal information to and from our Services is at your own risk — you should only access the Services within a secure environment.

8. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to their use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

9. What Are Your Privacy Rights?

In short: In some regions — such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland — you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In these regions, you have certain rights under applicable data protection laws, including the right to: request access to and a copy of your personal information; request rectification or erasure; restrict processing; data portability where applicable; and object to automated decision-making. You can make such a request using the contact details in How can you contact us about this notice? below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw it at any time by contacting us using the details in How can you contact us about this notice? below. This won't affect the lawfulness of processing carried out before your withdrawal, nor processing conducted on other lawful grounds.

Opting out of marketing and promotional communications

You can unsubscribe from marketing and promotional communications at any time by clicking the unsubscribe link in our emails, or by contacting us using the details in How can you contact us about this notice? below. You will then be removed from marketing lists — though we may still send service-related messages necessary for your account or in response to service requests.

Cookies and similar technologies

Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though this may affect certain features of our Services. See our Cookie Notice for further detail.

If you have questions or comments about your privacy rights, email us at [email protected].

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your preference not to have your online browsing monitored and collected. No uniform technology standard for recognising and implementing DNT signals currently exists, so we do not respond to DNT signals or similar mechanisms. If a standard is adopted that we must follow, we will inform you in a revised version of this notice.

11. Do We Make Updates to This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

Updates will be marked with a revised date and take effect as soon as they're accessible. If we make material changes, we may notify you by prominently posting a notice or sending a direct notification. We encourage you to review this notice periodically.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, email us at [email protected] or contact us by post at:

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change it, or delete it. To make such a request, please email [email protected].